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LMS PRIVACY POLICY (2020/2021)
This Policy explains what LMS does to keep information about you private and secure. We want you to know how we manage that information to serve you and that you have choices about how it is shared. This Policy covers our family of companies, a partial list of which is contained at the end of the Policy. Please read this Policy carefully.
Q. What information do you have about me?
A. To provide services and to help meet your needs, we collect information about you from various sources.
• We get information from your requests for our products or services. One example is the information you provide us in order for us to prepare your income tax return.
• We get information about your transactions with us and with others -for example, we have your income tax return information.
Q. How do you safeguard information about me?
A. We take a number of steps to protect the privacy of information about you. Here are some examples:
• We keep information under physical, electronic or procedural controls that comply with governmental standards.
• We authorize our employees, agents, and contractors to get information about you only when they need it to do their work for us.
• We require companies working for us to protect information - they agree to use it only to provide the services we ask them to perform for us.
Q. Is information about me shared within your family of companies?
A. Yes. We may share information about you within our family as required or permitted by law. This helps us to offer you financial products and services, such as income tax returns, pay day loans and insurance policies.
Q. Is information about me shared with service providers and financial companies outside your family of companies?
A. Yes, as permitted by law. We may share information about you with outside companies that work for us. These may include firms that assist in marketing our products. We may also share information about you with outside companies that have joint marketing agreements with us. These arrangements give you the opportunity to receive additional products or services.
Q. Is information about me shared with non-financial companies outside your family of companies?
A. Yes. We may share information about you with companies outside of our family as permitted by law, including retailers, direct marketers, membership clubs and publishers.
Q. Is information about me shared in any other ways?
A. Yes. We may also share information about you in other ways, as required or permitted by law. Here are some examples of ways that we share information.
• To protect against fraud
• To respond to a subpoena
• To service your transaction with us
• With your consent
Q. What choices do I have about information sharing and use?
A. We offer you the following three choices about sharing information that identifies you:
Choice #1 -Third party sharing: You may tell us not to share information about you with non-financial companies outside of our family of companies. Even if you do tell us not to share, we may do so as required or permitted by law. Also if you have authorized us to share information in connection with a particular product or service, we will continue to share information about you in connection with that product or service.
Choice #2 -Affiliate sharing: You may tell us not to share the following information about you within our family of companies: (1) Information from you to be used to prepare your income tax return; (2) Information from sources used to verify information you provide us. Even if you do tell us not to share, we may share other types of information within our family. For example, we may share name and address, information about transactions with us, as well as survey results.
Choice #3 -Affiliate marketing: You may tell us to limit our family of companies, such as our pay day loans, auto and home insurance and real estate, from marketing their products and services to you if you do not have a business relationship with them. These marketing offers are based on your personal information that our affiliate receives from another LMS company; this information includes your income, your transaction history with us and your payment history with us. Your choice to limit these marketing offers will apply for one year from when you tell us your choice. After one year, you will receive a renewal notice from us that will allow you to continue to limit our affiliate marketing.
Q. How do I tell you about my privacy choices?
A. You may contact us by writing us at LMS, Attention: Legal Department, 3800 Hopper Road, Houston, TX 77093. You do not need to contact us unless you want to make one of the privacy choices listed above.
Q. How do you tell me about your Policy?
A. We give you our Policy to you when you have us prepare your income tax return. We may change our Policy. We will send you a new policy if we broaden our information sharing practices about you.
Q. Who is covered by this Policy?
A. This Policy covers the LMS family of companies. The following is a partial list of its related companies: LMS Insurance Agency, Emergency Money Services and LMS Realty.
This Policy applies to current and former consumer customers. The privacy policies posted on our websites apply when you use those sites.
I have read, understand, and accept the conditions of LMS and the privacy policies discussed above.
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